Shipping policy

Shipping Policy

 Effective Date: 09/01/2025

 Cracking Shells, LLC provides shipping services for orders placed through our website. This Shipping Policy explains how we handle processing, delivery, and related matters.

 1. Order Processing-

Orders are typically processed within 2-5 business days after payment confirmation.- Orders placed on weekends or holidays will begin processing the next business day.- Processing times may be longer during peak seasons or promotional periods.

 2. Domestic Shipping (United States)-

We ship to addresses within the United States.- Shipping methods, carriers, and estimated delivery times are displayed at checkout.- Delivery times are estimates and not guaranteed.

 3. International Shipping-

We ship to select countries outside the United States.- International shipping costs, estimated delivery times, and available carriers are displayed at checkout.- Customers are responsible for any customs duties, taxes, or import fees charged by their country.- Delivery times vary depending on destination and customs clearance.

 4. Shipping Costs-

Shipping costs are calculated at checkout based on order weight, dimensions, and destination.- Free shipping promotions (if available) will be clearly indicated on our website.

 5. Tracking Orders-

Once your order is shipped, you will receive a confirmation email with tracking information (if available for your shipping method).- Tracking updates may take up to 48 hours to appear after shipment.

 6. Lost, Delayed, or Damaged Packages-

We are not responsible for delays caused by shipping carriers, weather, or customs.- If your order is lost or arrives damaged, please contact us at josephjamesartcollective@gmail.com so we can assist you.- For damaged shipments, please provide photos of the packaging and item(s).

 7. Address Accuracy-

Customers are responsible for providing the correct shipping address at checkout.- We are not responsible for orders shipped to incorrectly provided addresses.

 8. Contact Us-

 If you have any questions about this Shipping Policy, please contact us at:
 josephjamesartcollective@gmail.com

Cracking Shells, LLC - Los Angeles, California